SignalForge Academy

About the academy

SignalForge Academy grew out of late-night packet traces and the realization that operations managers needed vendor-neutral language for UC rollouts. We still anchor every program in Seoul while teaching remote bridges each quarter.

Principles

  • Show the limitation before the promise.
  • Prefer reproducible captures over slide filler.
  • Keep cohorts small enough for mentors to know names.
  • Publish errata when vendors ship breaking changes.

Milestones

  1. 2015 — First SIP lab weekend hosted above a Gangnam co-working space.
  2. 2019 — Enterprise onboarding track launched with cross-org workflow focus.
  3. 2024 — Newsroom spun up so briefs and tuition tracks share the same evidence locker.

Org chart

Academic Director

Elias Grant

Sets curriculum direction and keeps field labs aligned with what operations teams actually deploy.

VoIP Systems Instructor

Hana Mori

Leads live troubleshooting intensives with an emphasis on reproducible packet captures.

SIP Lab Engineer

Noah Weiss

Maintains rack gear, virtual SBC images, and the activity logs students rely on during labs.

Enterprise Training Consultant

Yuri Okada

Designs onboarding arcs for distributed support centers adopting new UC stacks.

Content Editor

Sora Kim

Keeps editorial voice precise and ensures lab stories match current platform releases.

Admissions Coordinator

Mina Park

Coordinates cohort calendars, waitlists, and accessibility requests before classes open.

Customer Success Lead

Jonas Hale

Checks in with enterprise sponsors and routes product feedback back to instructors.