Events
Registration opens through the admissions inbox; seats stay intentionally small.
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2026-02-04
Winter SIP Lab Intensive
Seoul lab + remote bridge
Three evenings of capture replay, SBC neighbor drills, and documentation swaps for mixed vendor estates.
Speaker: Hana Mori
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2026-03-18
Call Center Strategy Studio
Livestream with Seoul Q&A block
Rotation design workshop for supervisors who need wall-board language that unions can parse calmly.
Speaker: Yuri Okada
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2026-04-09
Certification Office Hours
Remote
Open floor on mapping academy modules to internal ticket taxonomies without overpromising automation.
Speaker: Elias Grant
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