Events

Registration opens through the admissions inbox; seats stay intentionally small.

  • 2026-02-04

    Winter SIP Lab Intensive

    Seoul lab + remote bridge

    Three evenings of capture replay, SBC neighbor drills, and documentation swaps for mixed vendor estates.

    Speaker: Hana Mori

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  • 2026-03-18

    Call Center Strategy Studio

    Livestream with Seoul Q&A block

    Rotation design workshop for supervisors who need wall-board language that unions can parse calmly.

    Speaker: Yuri Okada

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  • 2026-04-09

    Certification Office Hours

    Remote

    Open floor on mapping academy modules to internal ticket taxonomies without overpromising automation.

    Speaker: Elias Grant

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